Super SAM Service Automation
Point. Click. Completed.

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Do you have the time and patience to field service calls at all hours of the day? Do you have trustworthy, professional skilled trades ready at all hours to help?

Hire Marketplace Management and you’ll never have to answer the phone. If it’s not fixed right the first time, we’ll fix it for free.

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Here’s how it works:

1. Call 877-6-GET-FIX

2. Super S-AM (Service Automation) starts to
keep everyone informed at each step.

THE SUPER S-AM SYSTEM

Super S-AM (Service Automation) is designed to keep you automatically in the loop on service requests. It works with our on-site team to keep you updated. Here’s how:

1. The resident or homeowner submits a service ticket.

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2. The homeowner receives an email to approve sending a trade to investigate.

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3. When the homeowner approves, we schedule an appointment for a local trade to come to the home.

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4. After all work is completed by the trade, we send a satisfaction survey to the resident and homeowner.

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5. Once the survey is completed, we use the responses to improve our process.

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